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Sona by Quo

AI answering agent built into the Quo phone system (formerly OpenPhone) that answers calls, runs intake conversations and alerts the firm, billed per call.

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What the AI doesSona AI answering agent, built into the Quo phone system
Who it servesSolo attorneys, Small law firms
Starting price$15/user/mo billed annually (Quo Starter, 10 Sona calls included); Sona Tier 2 $25/mo (40 calls); Tier 3 $49/mo (100); Tier 4 $99/mo (250)
Pricing modelPer user/month (annual billing)
Free trialYes
Best fitSolo attorney, Small firm
CategoryClient Intake, Lead Response & AI Receptionists
Works withHubSpot, Salesforce
ConfidentialityNot posted — no statement about training on client data was found on the vendor's site; SOC 2 Type II; HIPAA is named.
Checked2026-10-31, against the vendor's own page

Who it's for

Sona by Quo is listed as a fit for solo attorneys and small firms, and the vendor names solo attorneys and small law firms on its own site. The job it gets hired for: answering the phone, screening the caller, booking the consultation and getting the engagement signed.

What it costs

Sona by Quo starts at $15/user/mo billed annually (Quo Starter, 10 Sona calls included); Sona Tier 2 $25/mo (40 calls); Tier 3 $49/mo (100); Tier 4 $99/mo (250), per user/month (annual billing). There is a free trial.

Good to know

An AI answering agent built into a business phone system, billed per call — 10 calls a month are included with any Quo plan from $15 a user a month, and 40 calls cost $25 a month — with a 7-day trial and a SOC 2 report listed.

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