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17 tools

Client Intake, Lead Response & AI Receptionists

AI receptionists, website chat and intake platforms that answer the call, screen the caller, book the consultation and get the engagement signed.

The 17 tools here, the largest category in the directory, split into three kinds. AI receptionists priced by calls or minutes: Aira from $19.96/mo billed annually for 30 calls, Goodcall at $79/mo for 100 callers with unlimited minutes, Smith.ai with a free plan of 25 calls a month and Pro at $150/mo, Sona by Quo at $25/mo for 40 calls on top of a Quo phone plan, My AI Front Desk at $79/mo billed annually with 200 voice minutes, NextPhone at $199/mo with unlimited inbound calls, and Hona's Voice AI at $200/mo plus a $500 setup fee. Live receptionists with AI, or a human-and-AI blend: Abby Connect at $164/mo for 50 Abby Minutes, Posh from $65/mo pay-as-you-go, Ruby at $250 a month for 50 minutes, Alert Communications at $240/mo for 100 minutes, and Answering Legal, priced by quote, with a free AI intake chatbot. Website chat and intake platforms: Tars, with a free tier of 50 conversations a month and Premium at $499/mo, and Intaker, Lawmatics, Law Ruler and Lead Docket, all priced by quote.

Across the set the AI answers the call or the website chat, asks the firm's intake questions, screens and routes the caller, books the consultation on a connected calendar and sends a summary or transcript; the CRM-style platforms add lead scoring (Lawmatics' Merlin Qualify, Lead Docket's Leads AI) and drafting of follow-up email. Twelve of the 17 post a price, from free tiers at Smith.ai and Tars and $19.96/mo at Aira to $250 a month for 50 live minutes at Ruby, and five are quoted; every figure was read on the vendor's own site on October 31, 2026. None of the 17 pairs a posted no-training statement with a named security standard, so the Confidentiality column reads Not posted across the category; Goodcall, Hona, Lawmatics, Lead Docket, Sona by Quo and Tars post a SOC 2 statement but no statement about training, and Abby Connect, Alert Communications, My AI Front Desk, Posh and Ruby post HIPAA compliance. On practice platforms, 13 of the 17 list Clio as an integration, 11 list MyCase, eight list PracticePanther, six list Smokeball, and Law Ruler and NextPhone list CosmoLex.

Featured spot open. Put your tool at the top of this category for $149/month.

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Abby Connect

Call answering by human receptionists, an AI Receptionist or a blend the firm can change at any time, with bilingual intake and AI call summaries on every plan.

AI: AI Receptionist, Human + AI Receptionist, AI-generated call summaries, transcripts, call tags, customer sentiment scores

Solo attorneysSmall law firms
From $164/mo$164/mo (Starter, 50 Abby Minutes); Essential $329/mo (100); Professional $599/mo (200); Growth $1,380/mo (500); Enterprise custom · Per month flat · free trial
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Aira

AI receptionist for legal intake that answers calls 24/7, asks the firm's intake questions, routes new and urgent calls, books consultations and sends an intake summary.

AI: Aira AI receptionist for legal intake, intake questions, call routing, consultation booking, intake summaries

Solo attorneysSmall law firms
From $19.96/mo$19.96/mo billed annually (Starter, 30 calls); Premium $47.96/mo (90 calls); Pro $127.96/mo (300); Scale $239.20/mo (600); monthly billing from $24.95 · Per month flat (annual billing)
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Alert Communications

Answering and intake service exclusively for law firms, with live chat and text, plus AI Voice Answering that screens calls and routes matters to live intake staff.

AI: AI Voice Answering for Lawyers, Voice + AI Services, AI-only or hybrid AI screening with routing to live intake staff

Solo attorneysSmall law firmsPersonal injury firms
From $240/mo$240/mo (Basic, 100 minutes); Advanced $590/mo (250 minutes); Premier $575/mo or $550/mo + $75 per retainer; Alert Go $2.50/minute + $100 per retainer · Per month flat
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Answering Legal

Answering service for law firms with custom legal intake on every new-client call and a free AI Intake Chatbot trained on the firm's own information for its website.

AI: AI Intake Chatbot (free, custom-trained on the firm's information), AI-Powered Chatbot for web leads

Solo attorneysSmall law firms
Quote-basedQuote-based · free trial
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Goodcall

AI phone agent that answers calls around the clock, runs intake questions by practice area, routes urgent matters, books appointments and syncs intake data to the CRM.

AI: Goodcall AI receptionist, AI voice agent, case-specific intake questions, AI call routing

Solo attorneysSmall law firms
From $79/mo$79/mo (100 unique callers, unlimited minutes); $129/mo (250 callers); $249/mo (500 callers) · Per month flat · free trial
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Hona

Client-engagement platform for injury firms whose Voice AI answers calls, starts intake and books consultations in 31 languages, with Lia handling client follow-up.

AI: Voice AI (24/7 AI receptionist with intake, routing and scheduling), Lia AI case agent for client follow-up and treatment check-ins

Small law firmsPersonal injury firmsFamily law and estate planning practicesImmigration practicesCriminal defense practices
From $200/mo$200/mo (Voice AI Regular, 100 minutes) + $500 one-time setup; discounted trial $99/mo + $249 setup; Hona platform and Lia quote-based · Per month flat · no trial
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Intaker

Intake engine for law firms with video-first website chat, two-way texting and an LSA responder, run by AI agents Arthur, Owen and Jane plus an AI Texting Agent.

AI: AI Agents Arthur, Owen and Jane, AI Texting Agent, LSA Responder

All practices
Quote-basedQuote-based
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Law Ruler

Legal CRM and intake platform with logic-based forms, e-signature and marketing automation, plus Law Ruler AI, a ChatGPT-based assistant that drafts emails and campaigns.

AI: Law Ruler AI, ChatGPT integration via API, AI Email Assistant

Solo attorneysSmall law firmsPersonal injury firmsImmigration practicesCriminal defense practices
Quote-basedQuote-based
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Lawmatics

Legal CRM, intake and marketing-automation platform whose LM[AI] line includes Merlin Qualify, which evaluates every new lead and surfaces the best cases automatically.

AI: LM[AI], MerlinAI, Merlin Qualify (QualifyAI), Merlin Engage (coming soon), Merlin Copilot (coming soon)

Solo attorneysSmall law firmsFamily law and estate planning practicesImmigration practicesCriminal defense practices
Quote-basedQuote-based
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Lead Docket

Legal intake and lead-tracking software from Filevine where Leads AI reads uploaded intake documents, answers questions about leads and scores lead viability.

AI: Leads AI, AI document reading, lead questions, lead-viability scoring

All practices
Quote-basedQuote-based
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My AI Front Desk

Flat-rate AI phone receptionist, web chatbot and texting agents, with an AI Website Builder for law firms that generates a site with intake forms and an intake bot.

AI: AI Phone Receptionist, AI Web Chatbot, AI Email Agent, SMS Texting Agent, AI Website Builder and SEO Autoblogger, AI CRM

Solo attorneysSmall law firms
From $79/mo$79/mo billed annually (Business-in-a-Box, 200 voice minutes) or $99/mo billed monthly; Partner/Enterprise custom · Per month flat (annual billing) · free trial
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NextPhone

AI answering line for law firms that answers 24/7, asks intake questions, books consultations, transfers calls and sends recordings, transcripts and CRM updates.

AI: NextPhone AI answering agent for attorneys, 24/7 legal intake, booking, transfers, transcripts

Solo attorneysSmall law firms
From $199/mo$199/mo (Pro) or $1,990/yr; Growth $299/mo or $2,990/yr; Scale $599/mo or $5,990/yr; unlimited inbound calls · Per month flat · free trial
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Posh

Live virtual receptionists for attorneys plus Posh AI, an opt-in AI receptionist that takes overflow, after-hours and routine calls on a shared monthly minute allowance.

AI: Posh AI, AI receptionist with live agents, opt-in hybrid for overflow, after-hours and routine calls

Solo attorneysSmall law firms
From $65/mo$65/mo (On Demand, AI $1.15/minute); Vogue AI $130/mo (50 minutes); Elegant AI $215/mo (100); Luxurious AI $420/mo (200); Lavish AI $975/mo (500) · Per month flat · free trial
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Ruby

Live receptionists and website chat for law firms, with Call Nav feeding firm information to receptionists during calls plus AI transcripts and sentiment analysis.

AI: Call Nav, AI-generated call and voicemail transcripts, sentiment analysis, AI robocall filtering

Solo attorneysSmall law firms
From $250/mo$250/mo (50 receptionist minutes); 100 minutes $395/mo; 200 minutes $720/mo; 500 minutes $1,725/mo; live chat from $143/mo (10 chats) · Per month flat
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Smith.ai

AI Receptionist that answers calls 24/7, screens callers, runs intake questions and books consultations, with hybrid plans routing new-client calls to live agents.

AI: AI Receptionist, 24/7 AI call answering, intake and scheduling, hybrid AI + live-agent plans, Quality Studio simulated calls

Solo attorneysSmall law firms
Free plan, then $150/moFree plan (25 calls/mo, then $3.00/call); Pro $150/mo (75 calls); Enterprise $500/mo (300 calls); hybrid AI + human plans from $2.50/call · Freemium subscription · free plan
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Sona by Quo

AI answering agent built into the Quo phone system (formerly OpenPhone) that answers calls, runs intake conversations and alerts the firm, billed per call.

AI: Sona AI answering agent, built into the Quo phone system

Solo attorneysSmall law firms
From $15/user/mo$15/user/mo billed annually (Quo Starter, 10 Sona calls included); Sona Tier 2 $25/mo (40 calls); Tier 3 $49/mo (100); Tier 4 $99/mo (250) · Per user/month (annual billing) · free trial
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Tars

Website intake agent that identifies a visitor's legal need, asks follow-up and conflict-check questions, routes leads to the right practice area and books consultations.

AI: Law Firm Client Intake AI Agent, qualification, conflict-check questions, routing, booking

Solo attorneysSmall law firms
Free plan, then $499/moFree plan (50 conversations/mo); Premium $499/mo (500 to 10K conversations) or yearly at 17% off; Enterprise custom · Freemium subscription · free plan
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Quick answers

How much does AI intake and lead-response tool software cost for a law firm?

12 of the 17 tools post a price; 5 are quote-based (priced to your business after a demo). Among the 7 with a flat monthly price, the range runs from $19.96/mo (Aira) to $250/mo (Ruby). Priced differently: Alert Communications $240/mo; Posh $65/mo; Smith.ai free plan, then $150/mo; Sona by Quo $15/user/mo; Tars free plan, then $499/mo.

Which client intake, lead-response and AI receptionist tools offer a free trial or a free plan?

Free trial: Abby Connect, Answering Legal, Goodcall, My AI Front Desk, NextPhone, Posh and Sona by Quo. Free plan: Smith.ai and Tars. The other 8 start with a demo or a quick signup.

Which client intake, lead-response and AI receptionist tools fit a solo attorney?

Abby Connect, Aira, Alert Communications, Answering Legal, Goodcall, Intaker, Law Ruler, Lawmatics, Lead Docket, My AI Front Desk, NextPhone, Posh, Ruby, Smith.ai, Sona by Quo and Tars are listed as a fit for a solo attorney. The other one is built for small and mid-size firms.

Who do these client intake, lead-response and AI receptionist tools serve: solo attorneys, small firms, personal injury, family and estate, immigration or criminal defense practices?

Tools that name the segment on their own site: Solo attorneys 14; Small law firms 15; Personal injury firms 3; Family law and estate planning practices 2; Immigration practices 3; Criminal defense practices 3. 2 of the 17 also sell to law practices generally.

Which client intake, lead-response and AI receptionist tools say they don't train AI on client data?

None of the 17 tools here post both a no-training-on-client-data statement and a named security standard on the vendor's own site. That is a gap in what's posted, not proof of what the vendor does; ask for the AI data terms in writing before you buy.

Which client intake, lead-response and AI receptionist tools work with Clio, MyCase, PracticePanther, Smokeball, CosmoLex or your practice software?

Listings that name an integration or platform: Abby Connect (Clio, MyCase, PracticePanther, Smokeball, Lawmatics, Clio Grow); Aira (HubSpot, Salesforce, Pipedrive, GoHighLevel, Slack, Microsoft Teams); Alert Communications (Clio, PracticePanther, Filevine); Answering Legal (Clio, MyCase, PracticePanther, Smokeball, Lawmatics, Litify); Goodcall (Clio, MyCase, Zapier); Hona (Clio, MyCase, PracticePanther, Smokeball, Filevine, CASEpeer); Intaker (MyCase, Lawmatics, SmartAdvocate, Clio, Smokeball, Filevine); Law Ruler (CosmoLex, Zapier, Microsoft Office 365, Gmail, CallRail, Smith.ai); Lawmatics (Clio, MyCase, PracticePanther, Smokeball, Filevine, QuickBooks); Lead Docket (Filevine); My AI Front Desk (Clio, MyCase, Lawmatics, Litify); NextPhone (Clio, MyCase, PracticePanther, Smokeball, CosmoLex, Lawmatics); Posh (Clio, Rocket Matter, Zapier, Calendly, Acuity Scheduling, Setmore); Ruby (Clio, MyCase, Lawmatics, Rocket Matter, Filevine, Law Ruler); Smith.ai (Clio, MyCase, PracticePanther, Lawmatics, HubSpot, Salesforce); Sona by Quo (HubSpot, Salesforce); Tars (Clio, MyCase, PracticePanther, Zapier, Salesforce, HubSpot). Integrations change often; confirm with the vendor before you buy.

When were these listings last checked?

On Oct 31, 2026, against each vendor's own site and pricing page. Vendors change plans often; anything a reader or vendor flags is fixed, usually the same day. Corrections: support@aiforlawpractices.com.